Build Better Customer Relationships by Reading Digital Body Language

Presented With: Stephanie Kong, Senior Product Marketing Manager and Ping Hacket, Team Lead, Solution Sales at ZoomInfo

Wednesday, October 20, 2021   |   02:00 PM EDT

They say upwards of 70% of communication is non-verbal. Observing body language yields important information that helps when interacting with others.

The same is true in the digital world. A person’s online behavior can provide insights on their intentions and likely actions. And for B2B buyers doing research online, it signals an intent to evaluate and purchase business solutions.

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