CX and Sales: Collaboration for a Unified GTM Strategy

In fact, by improving customer retention by just 5%, your company’s profits can increase by as much as 95%. Seeking out and capitalizing on customer engagement should be high on the to-do list of any company looking for an opportunity to make this years go-to-market initiatives even more effective than the last.

Join our upcoming webinar with our partners at BetterGrowth as we discuss the importance of the CX function in your unified go-to-market strategy.

What you’ll learn:

– Why the CX function should be involved in the Revenue team strategy planning
– What stage of the Customer lifecycle should the CX team be looped in
– Renewal Prioritization: why some deals are not worth renewal
– How to combine Intent Signals with Customer Health Scores to increase expansion revenue, build relationships and inspire advocacy